Privacy policy

Our agency is aware of the importance of the regulations in force regarding privacy and data protection.
In this sense, we are concerned with the protection of the security, integrity, veracity and confidentiality of the data provided by our clients, users or suppliers, acting responsibly and transparently in this regard. The purpose of this Privacy Policy is to inform you about how we collect, process and protect personal data. Likewise, it describes the purposes of the treatment of personal data collected through https://rufinoandkraemer.com/ (hereinafter, “THE WEB”) or through other channels or means such as telephone, social networks, email, postal mail , and / or at fairs or events.
From TLS we have tried to provide a description as simple and clear as possible of this Policy.
We recommend that you read it and contact us if you have any questions.
In any case, we inform you that our Policy does not regulate the data processing activities of other companies and organizations that advertise our services and / or products.

 

Scope of the Privacy Policy

This Privacy Policy applies to the data provided by our customers, suppliers, persons requesting information, users of our website, candidates for jobs or third parties with whom we can relate and whose data is necessary for the development of our activity.

If you wish to do any inquiry, please contact us about the treatment of your personal data through this address:

Email: hola@rufinoandkraemer.com  

What information do we collect?


At TLS we only process those personal data provided through our forms or email addresses, as long as they are appropriate, relevant and limited to the correct fulfillment of the purpose for which they were initially collected.

As an example, if you want to request information about TLS, we will collect your contact information (among others, your name and surname, telephone or email) in order to transfer the requested information to you.

We also collect information that your web browser automatically sends us each time you visit the Website. Thanks to this information, we can analyze and improve your user experience and the general quality of our services. By accepting this Policy, the user will be consenting to the generation of cookies for the aforementioned purpose.

For what purpose do we process your data?


The data you provide us is processed for the following purposes:

Address your queries and requests for information;
Send online newsletters, magazines, digital spaces and commercial and promotional communications related to TLS services, as long as you have consented to it;
Manage the business relationship; Y
Know your browsing preferences on our web pages in order to personalize, improve our services and maintain the security of the website.
If you are a candidate for a job, your data may be processed for the following purposes:

Address your job application;
Inform you about job vacancies that occur in our organization;
Carry out personnel selection processes;
Request job references from the people or companies in which you provide or have provided your services; Y
In your case, formalize your hiring as an employee.


How long do we keep your data for?


If you have a business relationship with us, the data you have provided for this purpose will be kept as long as that relationship with TLS continues and for the years necessary to comply with legal obligations. In any case, your personal data will be deleted with the appropriate security measures to guarantee the pseudonymisation of the data or the total destruction of the same.

If you are a candidate for a job, the data you have provided to us for this purpose will be kept: (i) while you are participating in a selection process and / or; (ii) while it is considered that your data is up to date; (iii) until you exercise your right of withdrawal; (iv) and in any case, up to the prescription of the legal responsibilities required.

When will we be authorized to process your data?


We are entitled and empowered to process and process the information you provide us (i) when such information is necessary for sending the requested information; (ii) for the management of the Website (and its associated services); (iii) based on your consent, to send online newsletters, magazines, digital spaces and commercial and promotional communications related to TLS services; (iv) based on our legitimate interest to respond to your job application and (v) for the fulfillment of imperative legal obligations derived from European Union law or national law. From TLS we will adopt the necessary actions to guarantee that personal data is collected, stored and processed in a lawful, loyal and transparent manner, complying with the obligations resulting from the applicable legal system.

Outside of the above cases, before processing your data we will always seek your consent. Consent will be the manifestation of free, specific, informed and unequivocal will. You have the right to revoke the consent given for any purpose and at any time, without retroactive effect.

To whom do we communicate your data?

Your data may be communicated to public entities that, due to legal obligation, must access personal data.

Your data may also be communicated to providers who provide services to TLS who, due to operational needs, must access personal data.

Outside of the above cases, before transferring your personal data to another private entity, we would inform you in advance and request your consent.

Will your personal data be transferred to third countries or international organizations?


Yes, we inform you that we can share information with companies –in particular, technology companies- that are located outside the European Economic Area. In this case, TLS will only transfer your data if it is entitled to do so, and after complying with the guarantees established in Articles 44 to 50 of the RGPD.

What rights protect you in relation to the processing of your data?

You have the right to obtain information about the treatment that TLS performs on your personal data. Specific:

You have the right to access your personal data to know what personal data we are treating, as well as the right to request the rectification of inaccurate data or, where appropriate, request its deletion when – among other reasons – the data is no longer necessary for the ends that were collected.
In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims.
In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. TLS will stop processing your data, unless compelling legitimate reasons exist or by virtue of the exercise of legal defense actions.
You will have the right to portability, that is, the right to have the personal data that you have provided transmitted directly to another data controller in a structured, commonly used and machine-readable format, when technically possible.
In the cases provided by law, your data will be duly blocked.

You can exercise your rights indicated above by sending an email to hola@rufinoandkraemer.com . We will respond to your requests as soon as possible and, in any case, within one (1) month from the receipt of your request. In certain circumstances, said period may be extended for another two (2) months, in which case we will inform you in a timely manner within one (1) month from the receipt of your request.

If you believe that the treatment of your personal data violates the regulations on data protection, or if you consider that we have not satisfied the exercise of your rights, you can file a claim with the competent control authority according to your place of residence. . In this sense, you can consult the different control authorities on the website of the Spanish Agency for Data Protection.

In any case, before initiating any claim, please contact us at hola@rufinoandkraemer.com in order to try to solve any discrepancy in a friendly way.

Do you have the right to withdraw your consent?

Yes, at any time you can withdraw your consent for the processing of your data for one or more of the purposes indicated above and for those purposes other than the previous ones that you have given your consent.

Is there an option to modify this Privacy Policy?

TLS reserves the right to modify the Privacy Policy with a view to adapting it to new legislation or jurisprudence, and to respond to organizational changes. We will not limit the rights that correspond to you in accordance with this Privacy Policy, nor will we make modifications of special relevance to the Privacy Policy without informing you previously. We will publish all the modifications of this Privacy Policy on this page and, if they are significant, we will make a more prominent notification.